By Kelsey twitter/ Last Updated April 1, 2022

Why Do You Need Cloud Backup?

  • Are you afraid of accidentally losing the data stored on your hard drive?
  • Are you anxious that there is not enough space locally for backup?
  • Are you panicked that you have lost all local backups due to local accidents?
  • Backup all your data to the cloud offsite, never lose data and recover them from any PC.

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OneDrive is not running on Windows 10!

“Hi. OneDrive is not running on my Windows 10 machine. I must have turned it off previously but do not remember if I did or what I did. Do you know how to solve this OneDrive error? Looking forward to your reply!”

As one of the mainstream cloud storage, OneDrive collected massive users. However, some OneDrive users find that their OneDrive is not running sometimes or OneDrive does not open for unknown reasons. Why is OneDrive not running on my PC?  An error in your computer's account settings, insufficient storage space in OneDrive, incomplete OneDrive configuration, program errors, and more may be the cause of the OneDrive not running on PC.

If you are facing this OneDrive not working issue, take it easy, you will find effective fixes in the following contents.

How to fix “OneDrive not running on Windows 10” issue

In the following part, you will be introduced to 8 ways to solve the OneDrive not working issue on Windows 10 PC, please check the fixes one by one and choose the suitable fix to follow according to your situation.

Fix 1. Stop and restart OneDrive

Generally, the first method to fix the OneDrive not starting on Windows 10 problem is to stop and restart OneDrive. You can follow the steps below to do that:

1. Press Ctrl + Shift + Esc to open Task Manager.

2. At the Processes tab, right-click at Microsoft OneDrive and select End Task.

End OneDrive Task

3. Click the Start menu and open OneDrive again to see if it can work normally.

Fix 2. Reconnect to your Microsoft account

Another option for you is to try reconnecting to your Microsoft account. Here is what you should do:

1. Open Windows Settings from the Start or press Windows key + I. Then, proceed to Accounts.

2. Check if the current account is the one you planned. If not, just click Sign in with a Microsoft account instead and follow the instructions to switch accounts.

Sign In With A Microsoft Account Instead

Fix 3. Reset OneDrive in Windows 10

OneDrive errors can often be fixed with a reset of the full client. And a reset can be accomplished without losing any data. Please check the steps below to solve the OneDrive app not opening issue:

1. First, close the OneDrive app. To do so, right-click on the OneDrive cloud icon in the Notification area, and click Exit.

Restart Onedrive

Note: If you can’t find the OneDrive icon there, you may need to click the Show hidden icons chevron near the notification area in order to see the OneDrive icon.

2. Press Windows Key + R to open Run.

3. Type the command below and then press Enter:

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

Reset OneDrive

4. This resets OneDrive. If OneDrive doesn’t start automatically after the reset, launch it manually by running:


Lanuch OneDrive

Fix 4. Disable Windows firewall and antivirus software

Windows Firewall may block OneDrive from working properly on Windows 10 sometimes. Meanwhile, some third-party antivirus tools also interfere with OneDrive settings. So, you can turn off your antivirus and change the settings of the firewall to see if the OneDrive not opening on Windows 10 issue has been solved:

  • Check Windows Firewall

1. Go to Start > Settings > Update & Security > Windows Defender > Open Windows Defender Security Center > Firewall & network protection > Allow an app through firewall.


2. In the pop-up dialog, click Change settings, scroll down the list of apps, find OneDrive and check the boxes of Private and Public. Then, click OK to save the change.

  • Check antivirus software

Your antivirus program like Windows Defender, Norton, AVG, etc. may regard the OneDrive application as dangerous software and prevent it from running. So, you need to configure it to make sure it works with OneDrive.

Fix 5. Set the Registry value

If your OneDrive not running in Startup, you can also make some changes in the Windows registry to fix the problem.

Note: Be careful when editing the registry, and the problem can get worse if there are any errors in the steps. You may also consider backing up the entire registry before you begin the operation.

1. Press Windows Key + R to open Run. Type regedit and press Enter.

Run Regedit

2. At the left pane, navigate to this registry key:


3. At the right pane, double click at DisableFileSyncNGSC REG_DWORD Value and change the value data from 1 to 0.

Regedit Value

4. Close the Registry Editor and restart your PC. After a restart, try to launch OneDrive.

Fix 6. Uninstall and reinstall OneDrive

Sometimes, OneDrive is not working after Windows 10 update. In this situation, you may try uninstalling and reinstalling OneDrive:

1. Click the Start button, type Programs in the search box, and then select Add or remove programs in the list of results.

2. Under Apps & features, find and select Microsoft OneDrive, and then select Uninstall. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Uninstall OneDrive

3. Download OneDrive from OneDrive official website. Then, follow the onscreen instructions to install OneDrive on your computer and run it.

Fix 7. Use the OneDrive troubleshooter

If the above methods do not help, you can try running the OneDrive troubleshooter and see if it helps you.

Fix 8. Switch to OneDrive free alternative

In fact, many users claim that OneDrive goes down easy such as “OneDrive not syncing”, “OneDrive has a problem connecting to OneDrive” and so on. And they have to spend much time fixing these issues. If you are tired of handling OneDrive problems, perhaps you can switch to OneDrive alternative like CBackup, which is more stable than OneDrive.

CBackup is a free and professional cloud backup for Windows PC that allows you to backup files to OneDrive, Google Drive, Dropbox and CBackup Cloud (free 10GB cloud storage) . If you only need to protect your data on computer to OneDrive, it is the best choice. So, if your OneDrive client is not responding, you can also use CBackup as an alternative to backup or restore your files between the local computer and OneDrive Cloud.

1. Download and install CBackup on your computer. Sign up for a CBackup account and sign in to CBackup desktop app.

Download upWin 11/10/8.1/8/7/XP
Secure Download

2. Run the software. Then click Add Cloud under My Storage tab, then follow the steps to add OneDrive to CBackup, 

Sign In

3. Click on the Backup Tasks tab and click on the New Task button.

Create Task

4. Specify the Task Name, and click Add Source > Local Folder button to choose folders you want to backup to OneDrive. 

Add Source

5. Hit Add Destination button to choose Single Cloud, then follow the steps to choose OneDrive as the target location.

Select Destination Cbackup Cloud

6. Go to Settings > Schduler to set up the OneDrive auto backup, and then click the Start Backup button to backup files to OneDrive.

Start Backup Computer to OneDrive

Tips: There are some useful features you may need to set up in Settings:

  • You could set up schedule backup via the Scheduler and backup files on daily, weekly, monthly basis, and set up once and enjoy it forever.

  • It's quite useful to set up email notification to get email about the backup process, and use the File Filter to exclude or include the file types you like.

Schedule Backup

Moreover, CBackup has the ability to combine OneDrive cloud storage space by merging OneDrive accounts for free especially when the OneDrive storage space has been ran out, as well as backup one cloud to another easily, sync cloud to another cloud efficiently.


If you meet the “OneDrive not running on Windows 10” issue, you can follow the above 8 methods to fix it. Generally, the listed methods can solve most of the OneDrive problems including “OneDrive not running on Windows 10”, “OneDrive not working on Windows 10”, “OneDrive not syncing on Windows 10”. What's more, if you decide to turn to an OneDrive alternative, don't forget to use CBackup. It is very easy to use.

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