How to Fix: This Version of Google Drive is No Longer Supported Error
Meet the "This version of Google Drive is no longer supported" on computer? Follow the guide below to fix it easily.
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I have been using Google Drive for a long time. Recently, I got the ‘This version of Google Drive is no longer supported’ message, saying that it will be deprecated and turned off at any time. What should I do?
Google Drive is a popular cloud-based storage solution that offers powerful file synchronization and sharing features. With its desktop app, you can not only sync computer files to Google Drive automatically but also access Google Drive files offline.
But recently, many people encounter that Google Drive says the installed version of the app is no longer supported. Why does the “This version of Google Drive is no longer supported” error occur? Usually, this message comes out when your Google Drive sync client is out of date or your operating system is unsupported by Google Drive. The good news is that the Google Drive version not supported error is not quite difficult to deal with.
This article provides several potential solutions for the “This version of Google Drive is no longer supported” error. Please go on with the step-by-step guide below.
If you are using a business Google Drive plan, it is possible that your administrator has turned off auto update for the Google Drive desktop app, so you may meet compatibility issues and service interruptions on this app as Google Drive releases new versions.
In this case, click on the Contact Administrator position on the received message, and then follow the on-screen instruction to ask for the administrator to make the Google Drive latest version available as soon as possible.
If there is no administrator, you are able to get the latest version of Google Drive downloaded on your computer manually. Before learning how to update Google Drive for desktop, you should first take a look at your current Google Drive version.
Step 1. Click on the Google Drive icon in the notification area.
Step 2. Tap on the Settings (gear) icon, and choose About.
Step 3. On the pop-up screen, you can check the version of Google Drive installed on your computer.
Step 4. Then, compare it with the latest version on Google Drive release note. To get the latest version of Google Drive, uninstall Google Drive from your computer by clicking Windows Settings > App & features > Google Drive > Uninstall in turn.
Step 5. Go to the Google Drive download page and tap on Download Drive for Desktop to install it on your computer manually.
Apart from the Google Drive program, another possible cause of this problem is that your operating system is not supported by Google. According to the official announcement, starting from January 9, 2023, Google Drive for desktop has stopped support for Windows 7 and macOS versions earlier than 10.15.7.
In other words, if your computer is running on Windows 7, you need to upgrade to Windows 8 or later to continue running Drive for desktop. You can follow the steps below to upgrade your Windows 7 operating system:
Step 1. Choose Start > Control Panel > System and Security > Windows Update subsequently.
Step 2. Tap on Check for updates to download necessary updates.
Step 3. On the Windows Update page, select either important updates are available or optional updates are available, and remember update number that you can download.
Step 4. Go to the Micorsoft Download Center, open the [Search] box, input the update number, and hit the search button.
Step 5. Select Security Update for Windows 7 from the search results, download it to your computer, and hit Open to install the updates on your computer to fix “Google Drive this version of Windows is not supported on Windows 7”.
There are always various problems with the Google Drive desktop application, such as not updating files, being unable to connect your account, etc. To get an easier and more effective way to sync files to Google Drive, you can try CBackup. This is a reliable cloud backup service that can help you automatically upload files to Google Drive, OneDrive, Dropbox, and multiple clouds free.
It is supported on all Windows operating systems, including Windows 7, 8, 10, 11, and XP. In addition to file sync, you can rely on its Backup feature to backup files to Google Drive and backup Google Drive to OneDrive, and restore them whenever needed. It also offers 10GB of backup space for its CBackup Cloud.
You can download and install the CBackup desktop app on your computer, and then follow these steps to synchronize your files to Google Drive:
Step 1. Create an account for CBackup and log in to CBackup desktop app with the registered account.
Step 2. Select Storage, and click on Google Drive > Authorize Now to connect to your account.
Step 3. Go to Sync and choose Sync PC to Public Cloud.
Step 4. Edit the task name, select files you want to sync, and select a folder on Google Drive as the sync destination.
Step 5. Click Settings to set up Google Drive auto sync under Scheduler (optional). Press Start Sync to upload files to Google Drive easily.
There are some solutions you can try to solve “This version of Google Drive is no longer supported.” If none of them work, you could also rely on the free backup software CBackup to upload files to Google Drive for free.
What’s more, CBackup provides other features like backing up files from one cloud to another, merging Google Drive accounts, excluding files from sync with File Filter, etc.