How to Fix: This Version of Google Drive is No Longer Supported Error

Meet the "This version of Google Drive is no longer supported" on computer? Follow the guide below to fix it easily.


by Jonna Lasted Updated May 11, 2023

Share this: instagram reddit

Is Google Drive No Longer Supported?


I have been using Google Drive for a long time. Recently, I got the ‘This version of Google Drive is no longer supported’ message, saying that it will be deprecated and turned off at any time. What should I do?

This Version of Google Drive is Not Supported

Google Drive is a popular cloud-based storage solution that offers powerful file synchronization and sharing features. With its desktop app, you can not only sync computer files to Google Drive automatically but also access Google Drive files offline.

But recently, many people encounter that Google Drive says the installed version of the app is no longer supported. Why does the “This version of Google Drive is no longer supported” error occur? Usually, this message comes out when your Google Drive sync client is out of date or your operating system is unsupported by Google Drive. The good news is that the Google Drive version not supported error is not quite difficult to deal with.

3 Fixes to “This Version of Google Drive is No Longer Supported” on Computer

This article provides several potential solutions for the “This version of Google Drive is no longer supported” error. Please go on with the step-by-step guide below.

Way 1. Contact Administrator to Turn on Auto-Updates for Google Drive

If you are using a business Google Drive plan, it is possible that your administrator has turned off auto update for the Google Drive desktop app, so you may meet compatibility issues and service interruptions on this app as Google Drive releases new versions.

In this case, click on the Contact Administrator position on the received message, and then follow the on-screen instruction to ask for the administrator to make the Google Drive latest version available as soon as possible.

Way 2. Update Your Google Drive App Manually

If there is no administrator, you are able to get the latest version of Google Drive downloaded on your computer manually. Before learning how to update Google Drive for desktop, you should first take a look at your current Google Drive version.

Step 1. Click on the Google Drive icon in the notification area.

Step 2. Tap on the Settings (gear) icon, and choose About.

Google Drive About

Step 3. On the pop-up screen, you can check the version of Google Drive installed on your computer.

Install Google Drive Version

Step 4. Then, compare it with the latest version on Google Drive release note. To get the latest version of Google Drive, uninstall Google Drive from your computer by clicking Windows Settings > App & features > Google Drive > Uninstall in turn.


Step 5. Go to the Google Drive download page and tap on Download Drive for Desktop to install it on your computer manually.

Way 3. Update Operating System

Apart from the Google Drive program, another possible cause of this problem is that your operating system is not supported by Google. According to the official announcement, starting from January 9, 2023, Google Drive for desktop has stopped support for Windows 7 and macOS versions earlier than 10.15.7.

In other words, if your computer is running on Windows 7, you need to upgrade to Windows 8 or later to continue running Drive for desktop. You can follow the steps below to upgrade your Windows 7 operating system:

Tip: If you are concerned that an operating system update may cause file loss, you may backup Windows 7 PC in advance.

Step 1. Choose Start > Control Panel > System and Security > Windows Update subsequently.

Step 2. Tap on Check for updates to download necessary updates.

Check for Updates Windows 7

Step 3. On the Windows Update page, select either important updates are available or optional updates are available, and remember update number that you can download.

Available Updates

Step 4. Go to the Micorsoft Download Center, open the [Search] box, input the update number, and hit the search button.

Search Update Number

Step 5. Select Security Update for Windows 7 from the search results, download it to your computer, and hit Open to install the updates on your computer to fix “Google Drive this version of Windows is not supported on Windows 7”.

Another Way to Upload Files to Google Drive Easily

There are always various problems with the Google Drive desktop application, such as not updating files, being unable to connect your account, etc. To get an easier and more effective way to sync files to Google Drive, you can try CBackup. This is a reliable cloud backup service that can help you automatically upload files to Google Drive, OneDrive, Dropbox, and multiple clouds free.

CBackup Main Page

It is supported on all Windows operating systems, including Windows 7, 8, 10, 11, and XP. In addition to file sync, you can rely on its Backup feature to backup files to Google Drive and backup Google Drive to OneDrive, and restore them whenever needed. It also offers 10GB of backup space for its CBackup Cloud.

You can download and install the CBackup desktop app on your computer, and then follow these steps to synchronize your files to Google Drive:

Download CBackupWin 11/10/8.1/8/7/XP
Secure Download

Step 1. Create an account for CBackup and log in to CBackup desktop app with the registered account.

Step 2. Select Storage, and click on Google Drive > Authorize Now to connect to your account.

Select Google Drive

Step 3. Go to Sync and choose Sync PC to Public Cloud.

Choose PC to Public Cloud

Tip: To backup files to Google Drive, you should head to the Backup tab and select Backup PC to Public Cloud.

Step 4. Edit the task name, select files you want to sync, and select a folder on Google Drive as the sync destination.

Start Sync to Google Drive

Step 5. Click Settings to set up Google Drive auto sync under Scheduler (optional). Press Start Sync to upload files to Google Drive easily.

Sync Scheduler


There are some solutions you can try to solve “This version of Google Drive is no longer supported.” If none of them work, you could also rely on the free backup software CBackup to upload files to Google Drive for free.

What’s more, CBackup provides other features like backing up files from one cloud to another, merging Google Drive accounts, excluding files from sync with File Filter, etc.

Jonna · Editor
Jonna becomes a professional in the areas of cloud backup and restoration, data protection, etc. after years of learning and researching. She maintains a keen eye for the latest technology trends, ensuring that the information provided is always in step with industry developments.

Free Cloud Backup & Sync Service

Transfer files between cloud drives, combine cloud storage to gain free unlimited space

Get Started Now

Secure & Free