Annoying Trouble: “Can’t Access Dropbox Website”
Have you ever met similar annoying trouble: “Can’t Access Dropbox Website” as follows? Are you confused with why is Dropbox Website not working and how to fix it like users below?
“Hi All, I can’t access Dropbox Website. This is via the web browser on our PCs in the LAN. When entering IP address in browser/explorer nothing comes up. Firewall is not blocking it off. Really confused? Any ideas?”
“I have been denied total access to Dropbox website on my Mac for some reason. My internet is working perfectly for all other sites. Subsequently, my Dropbox app doesn't turn it black at all. It says connecting to Dropbox and doesn't connect. Driving me nuts please help.”
Multiple users may encounter the issue that can not access Dropbox Website in Windows PC/Mac from your browser for unknown reasons. And it’s really troublesome when you are urgent to find and access Dropbox files in your system. So what are the reasons for unable access Dropbox Website and how to fix it? Please read the following content to get the answer.
Why “Can’t Access Dropbox Website” ?
Normally, as a common and popular cloud storage service, Dropbox works perfectly to help users backup local files and protect their data, whether with Dropbox desktop client or Dropbox Web. However, you may also encounter Dropbox Website is not working sometimes. It may be caused by your unavailable internet connection, browser settings, incorrect path to access Dropbox Website, or it’s just due to your browser being stuck for some reason.
To solve this irritating problem, you can refer to the following 7 simple and efficient solutions to the error: Dropbox Website can not be accessed. Keep reading to get the professional operations step by step.
7 Solutions to “Can’t Access Dropbox Website”
Generally, there are in total of 7 recommended solutions to the issue that users can not access dropbox.com in Windows PC or Mac. Please read and follow the directions to solve your problem.
Solution 1. Check your internet connection
Dropbox not loading in your system may just be caused by your internet connection. Since Dropbox Web is an online storage service connected with internet, it is vital to ensure smooth network connection to access Dropbox Website. So the first thing you can try is to check your internet connection. Here is how to do.
1. Press Win button or click Start > Settings> Network & Internet.
2. Select Status and check if the internet accessed.
3. If it shows “No Internet access”, please reconnect the internet and try to open your browser again and access Dropbox Website.
Solution 2. Switch to another browser
If there is nothing wrong with the internet connection, the error that Dropbox Website not working may be caused by the browser you use, so you can try the second way. That is, switch to another browser. You can change any other browser you prefer, and here are some recommendations: Safari, Firefox, Chrome, Edge, Opera, and so on, which can all be alternatives to access Dropbox Website.
Solution 3. Try incognito browsing mode
If the foregoing two methods don’t work, you could also try incognito browsing mode, which means browsing your Dropbox website privately and it will not remember your activity or keep your previous data. Hence, with incognito browsing mode, there would be no cached data that would influence your current operation. Please do as follows.
1. Open the Chrome browser (or any other browser you prefer) on your computer.
2. Click on the More position (three vertical dots) in the top right corner, and select New Incognito Window. In the newly opened window, try logging into the Dropbox website, and backing up files to it.
Solution 4. Clear your browser caches and cookies
Otherwise, you could clear up the caches and cookies of your browser, which is another practical solution to fix the Dropbox Website not loading error. Too many caches or cookies remaining in your browser would slow down its normal performance or influence the inspection function. So please try to do this.
1. Tap on the More button of Chrome as mentioned before, and choose More tools > Clear browsing data.
2. On the pop-up Clearing browsing data screen, select the All Time range, tick the boxes next to “Cookies and other site data” and “Cached images and files”, and hit CLEAR DATA to confirm.
Solution 5. Reset browser to default settings
In addition to clearing your browser caches and cookies, there is another choice to solve “can’t access Dropbox Website in Windows PC/Mac”. You could reset your browser to default settings. Certain security settings on the browser may impact the proper use of Dropbox.
1. Click on More > Settings > Advanced at the bottom in turn.
2. Scroll down to the Reset and clean up tab, hit the Restore settings to their original defaults button, and press Reset.
Solution 6. Close the browser’s plugins or extensions
Another solution for you to settle the issue is to close the browser’s plugins or extensions. Sometimes, Dropbox not working may be caused by a plugin or extension that you have installed on the browser. So just try to close them all and check if the error remains.
1. Likewise, press More on the top right corner > More tools, and select the Extensions option.
2. On the extensions screen, click the switch to turn off the plugin and hit the Remove button.
Solution 7. Update the browser
Finally, if all those 6 solutions displayed above can not fix your error, you can try ultimate way, which is to update your browser. Since the old version of your browser may prevent you from accessing some Websites, you can update the browser manually as follows.
1. Tap on More as previous operation > Help > About Google Chrome in turn to check if there is an update.
2. After checking out the updated version, click on the Relaunch button, and reboot Chrome again.
Further Suggestion: Access Dropbox files by other ways
If you keep being in trouble with Dropbox not working or Dropbox not loading, even trying kinds of ways to fix, you could refer to further suggestion below and access Dropbox files by other two ways: install Dropbox desktop app and backup Dropbox files to another cloud drive with CBackup. Here’s how to do.
Way 1. Install Dropbox desktop app
If all those solutions illustrated before can not fix the error that your Dropbox is not loading, then you could consider installing Dropbox desktop app on your Windows PC or Mac and enjoy the same function as Dropbox Website.
1. Download and install the Dropbox desktop application on your computer.
2. Sign in to your Dropbox account.
3. By default, a "Dropbox" folder will appear on your computer, located at C:\Users\Computer Name\Documents\Dropbox.
✎Note: If you wanna back up important files to Dropbox folder, you just need to directly drag and drop them into the folder easily. Besides, the files that you uploaded via the web app will also be synced in this folder, which is very convenient.
Way 2. Backup Dropbox files to another cloud drive with CBackup
Otherwise, there is an easier and securer way to solve Dropbox Website is not working in your Windows PC/Mac. If you failed to access Dropbox files in dropbox.com frequently, you can backup your Dropbox files to another secure cloud in advance, so that you are able to access your files with your Dropbox account anytime. Consequently, it is highly recommended to backup your Dropbox files to another cloud with CBackup.
CBackup is a professional online backup serive for Windows PC (Web is also available). It works wonderfully to ensure the stability and security of your files. You can backup all your Dropbox files to another cloud, say OneDrive, Google Drive and Dropbox, with CBackup, which is rather convenient and efficient.
And it even supports cloud to cloud sync on schedule. In addition, it is also highly cost-effective, cause you can enjoy a free cloud storage of 10GB without paying and get larger cloud storage with lower cost that any other online storage services.
Here’s how to backup your Dropbox files to another cloud with CBackup. (Take backing up to Google Drive as an example.)
1. Download CBackup. Then, sign up for a CBackup account and sign in.
2. Before starting backup your Dropbox files to any other cloud, you have to add these clouds you need into CBackup storage, so please do as follows:
Click on My Storage > Add Cloud > Dropbox > Add in turn to add Dropbox cloud to CBackup storage. (Please repeat this operation to add Google Drive or other cloud to CBackup.)
3. Then, complete the authorization to connect CBackup with your Dropbox and Google storage or other cloud .
✎Note: With the authorization of Dropbox and Google Drive, CBackup can guarantee your security to the largest extent through its OAuth Authorization System to protect your cloud account and password. So please rest assured to backup your files to Dropbox or other cloud drives with CBackup.
4. Backup Dropbox files to Google Drive with CBackup.
#1. In the Backup Tasks tab, hit Add Source to choose Cloud Files> Next >Dropbox click OK.
#2. Tap on the Add Destination, choose Single Cloud, and select your added Google Drive and click on OK.
#3. Press the Start Backup position to launch the backup task.
Additional Functions of CBackup :
If the current Dropbox storage is insufficient for you, you could try Combined Cloud in CBackup to combine multiple Dropbox accounts together with CBackup to get more Dropbox free storage without any cost.
You can backup files to cloud for free to the third-party cloud, namely, Dropbox, OneDrive, Google Drive, besides CBackup Cloud, which is a good way to avoid local data loss.
If you want to backup the files on schedule, it is a good choice for you to choose Schedule Backup and create daily, weekly or monthly schedules to back up files automatically.
Several possible reasons for can’t access Dropbox Website in Windows PC/Mac are demonstrated here for your reference and you can try to solve the problem that Dropbox this site can't be reached by the 7 recommend solutions displayed above. Don’t forget, you can also try to install Dropbox desktop app or use CBackup as the best Dropbox alternative to store and protect important files.