By Kelsey twitter / Last Updated August 17, 2021

Why Do You Need Cloud Backup?

  • Are you afraid of accidentally losing the data stored on your hard drive?
  • Are you anxious that there is not enough space locally for backup?
  • Are you panicked that you have lost all local backups due to local accidents?
  • Backup all your data to the cloud offsite, never lose data and recover them from any PC.

Eliminate all your concerns with the Best Cloud Backup service - CBackup

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Meet “OneDrive not syncing all files” issue?

“I save all my files (documents, etc.) to my OneDrive folder. These documents sync automatically. There is the odd document that does not sync and I have no idea why. If I look at the sync problems, it tells me to try again later or phone the helpdesk. I have done the resetting of OneDrive and it did not work. Do you know how to handle it? Thanks in advance!”

As we all know, cloud storage like OneDrive will offer a desktop app for auto file sync. Normally, the desktop app can work well on your computer. But sometimes, users find that there are some things wrong with the desktop app. For instance, “OneDrive cannot connect to Windows”, “OneDrive only syncing folders not files”, “OneDrive error code 0x8004de40” and so on.

According to the feedbacks of some OneDrive users, they meet the “OneDrive not syncing all files” issue when they using OneDrive on their computer. Actually, this problem can be caused by many reasons. Luckily, there are some effective fixes to this error. If you are facing this issue, please keep reading.

Fixes to OneDrive not syncing all files problem

In fact, “OneDrive not syncing all files” on Mac or Windows is a common issue when you use OneDrive to sync your files on computer. You can try the methods below to handle this issue with ease.

Fix 1. Check the file size and file name

  • File size

If the file is too big, OneDrive cannot sync it to cloud normally. So, you should check the file size of the files that you want to sync and make sure that it is no larger than 15GB. If it is larger than 15GB, reduce the size of the file by zipping it and try to sync it again.

  • Filename

Besides file size, there are also some limitations on the filename. For example, the file name should have no more than 400 characters. In addition, your file name shouldn’t contain characters that can’t be recognized by the Windows such as < > : “ | ? * . / \ and a space at the end of the name. So, please check your file name and rename your file if necessary.

Check File Name

Fix 2. Check OneDrive and disk storage

Insufficient OneDrive and disk space storage on your PC may also cause such sync issues. So, if you find OneDrive is not syncing all files, you can check your OneDrive storage and disk space. If you find your space is not enough, you can:

  • Upgrade your account to buy more storage space.

  • Delete or move some unnecessary or duplicate files.

  • Free up your disk space then try the sync process again.

Onedrive Plans And Upgrades

Fix 3. Reset OneDrive

Sometimes, resetting your OneDrive by turning it off and on again can fix most problems. So, you can also try this method to see if your problem can be solved.

Step 1. Restart your OneDrive app by right-clicking on the cloud icon. Click Close OneDrive to reset it.

Note: If you don’t see the icon, show hidden icons using the up arrow. If you still don’t see it, it is possible that OneDrive is not running.

Close OneDrive

Step 2. Type OneDrive in the search box and click on it to open the app and restart.

Fix 4. Reconnect your OneDrive account

When there is a problem with syncing some of your files, it may be a problem with your OneDrive account connection. You can try unlinking and reconnecting your account to solve the sync problem:

Step 1. Open the app by clicking on the cloud icon.

Step 2. Select More, Settings, then Account.

Step 3. Click Unlink this PC.

Unlink OneDrive

Step 4. In the pop-up, click Unlink account. To reconnect your account, sign in with your email address. Enter your account password.

Tip: Auto backup files to OneDrive with OneDrive alternative

It’s worth mentioning that although you can try to solve the problem through the above methods, there is no guarantee of success. Therefore, if you can’t auto-sync all files to OneDrive normally, you can rely on a third-party tool to auto backup files to OneDrive.

There are many third-party tools that can help you back up files to public cloud storage like OneDrive, Google Drive, and Dropbox for free. CBackup is such a powerful backup service. It is designed for Windows PCs and offers many useful features.

If you meet any problems with OneDrive desktop app, you can use CBackup to easily backup files from Windows PC to cloud. What's more, it offers a scheduled backup feature to help you auto backup files to OneDrive regularly and automatically.

You can follow the steps below to learn how to backup files via CBackup:

Step 1. Download CBackup and install it to run.

Step 2. Create a CBackup account and sign in.

Sign In

Step 3. Click the My Storage tab and then choose + Add Cloud. Then, choose the cloud storage (here is OneDrive) that you want to add and backup files to.

Add Cloud

Step 4. Then click New Task under the Backup Tasks tab to create a PC to cloud backup task.

Create Task

Step 5. Click the Add Source button to select the files you need to back up to the cloud. As long as you have enough backup space, you can even back up your entire computer.

Add Source

Step 6. Click Add destination and Single Cloud to choose OneDrive as your backup destination.

Add Destination Single Cloud

Step 7. Click the Settings button in the lower-left corner, and then select the time you need to automatically backup under Scheduled Backup, or you can choose to automatically back up PC files to the cloud daily/weekly/monthly.

Schedule Backup

Step 8. Then click Start Backup to start backup task.

Start Backup Files To Onedrive

Final words

The contents above list 4 effective fixes to the “OneDrive not syncing all files” issue, you can follow the steps of the methods to solve this problem. If you can't fix this issue after trying all the methods, you can automatically and regularly back up your files to OneDrive with CBackup with ease.

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