By Kelsey / Last Updated December 28, 2020


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User Case: Google Drive File Stream Not Syncing All Files

“When I save files to the Drive File Stream location in Finder, the widget reads 'Sync using X files' and the file status for each file reads ‘upload queued’ (even though no upload is ongoing) and does not change.”

The business equivalent of Backup and Sync for G Suite is called Drive File Stream. It is a desktop application launched by Google to manage Google Drive files. The feature that files do not use any disk space immediately attracted many users.

However, with the continuous update of Google, many G Suite users have found the problem of not being able to synchronize files in Drive File Stream, and are confused about it. Then this article will solve this problem for you. To solve a problem, first of all, you should find the cause of the problem, so that the problem can be solved more quickly.

Google Drive File Stream Not Syncing

Possible Causes of Google Drive File Stream Does Not Sync

Google Drive File Stream not syncing shared folders or files is not a very rare problem, perhaps your problem is also caused by one of the common reasons:

  • Incompatibility of version with the Windows or Mac operating system.

  • The program may be stuck.

  • The program is blocked by the computer firewall.

  • Google Drive has insufficient storage space.

  • If you download the latest upgrade from the server, problems may occur.

  • Network connection error or unstable.

On Mac: Ways to Fix Google Drive File Stream Not Syncing

Before trying the following methods, make sure that the correct network connection is performed. If you are a Mac user, please try the following methods.

Method 1. Confirm whether the device is compatible.

Google Drive File Stream is now only supported on the following Mac operating systems: El Capitan (10.11) and up. For High Sierra (10.13) or newer.

Method 2. Rename the file of Google Drive File Stream/ Restart Mac.

Step 1. First to launch the Drive File Stream application, and hit command + space.

Step 2. Enter text: Library/Application Support/Google.

Step 3. Then you can rename Drive File Stream to anything you’d like. And start the Drive File Stream app.

Step 4. If unresolved, restart Mac.

Method 3. Allow authorization on Mac OS.

Step 1. Click the Apple icon located at the upper left of the interface, and select System Preferences.

Step 2. Click Security & Privacy.

Step 3. Open the Drive File Stream application and click Allow, which is located at the bottom of the screen.

Allow Permission

In Windows: Ways to Repair Google Drive File Stream Not Syncing

If you are a Windows user, try the following methods to restart Drive File Stream synchronization.

Method 1. Confirm whether the device is compatible.

Google Drive File Stream is now only supported on the following Windows operating systems: Windows 7 and up. Windows Server 2012 and up.

Method 2. Remove the old upgrade version/Upgrade version.

Remove the previous or old version and use the new one.

Remove the latest pack and use the existing version.

Method 3. Uninstall and reinstall the application.

Step 1. Log out and exit the application.

Step 2. Follow standard steps to uninstall Drive File Stream (and clear the cached files on your computer).

Step 3. Follow the standard steps to redeploy or reinstall the latest version of Google Drive File Stream.

Method 4. Save Google Drive File Stream Files Offline.

Step 1. Go to Google Drive File Stream files in the drive folder.

Step 2. Launch & list all the stored files in the drive folder.

Step 3. Right-click on any files/folder and select Drive File Stream, click available offline.

Note: Offline saving can do:

  • Allows users to access data when not connected to the internet.

  • Allows the individual to save the files locally on the computer.

Method 5. Turn off the Windows firewall.

Step 1. Open the computer's Control Panel.

Step 2. Click on System and Security, then select Windows Firewall.

Windows Firewall

Step 3. Click Turn Windows Firewall on or off.

Turn Windows Firewall On Or Off

Step 4. Choose to Turn off Windows Firewall (not recommended) for both Private and Public network settings and then click OK.

Turn Off Windows Firewall

Tips: What If All the Fixes above Can’t Solve the Sync Problem?

Under normal circumstances, the above methods can help you solve the problem of Google Drive File Stream not working. But if none of the above methods work, you can try the following 2 temporary measures.

Tip 1. Backup your Google Drive files in Advance

Using Drive File Stream can help us manage Google Drive files very well. As long as you are connected to the network, you can sync the files, and you can open and edit them directly on the desktop. But if there are Drive File Stream, or even Google Drive not syncing problems, we inevitably spend time and effort in fixing various problems.

Try CBackupper to backup your Google Files in advance. CBackupper is a professional and reliable cloud backup and management Web service. You can directly access and manage your files by authorizing your Google Drive on it. It does not use the computer as a transmission intermediary, so it will not occupy the computer's memory and network resources. CBackupper can also help you quickly and directly back up files on Google Drive to other cloud drives (such as Dropbox, OneDrive, etc.). Then, even if you lose a file or folder in Google Drive, you have a backup version on another cloud.

CBackupper Main Page

Then follow the steps to try to back up your Google files to another cloud drive.

Step 1. Get started to reate a CBackupper account for free and sign in.

Sign Up

Step 2. Add and authorize your Google Drive under the Clouds tab. And click OK to add it. Similarly, you can add other cloud drive accounts. Then all the accounts you added will be listed under My Clouds.

Add Google Drive

Step 3. Click Tasks at the top of the screen, then click Create Task below.

Create Task

Step 4. Click Add Source to add a cloud drive as a transfer source. Then click Add Destination to add another cloud drive as a backup destination. Name the backup task as you like.

Add Source And Destination

Step 5. After adding, click on Start Backup to perform the task. When there is a problem with your Google service that you cannot find the stored data, you can find the backup file in another cloud.

Start Backup

Tip 2. Turn to another cloud backup service

You can also directly turn to Google Drive's alternative offsite backup solution to avoid these problems. CBackupper also provides a professional Windows PC cloud backup software. It can easily and safely back up your local files to AOMEI Cloud. Compared with free cloud storage services, CBackupper has higher stability and more complete backup functions. And after the backup, you can restore the backup to the local through CBackupper at any time, and use it to easily perform data migration. It provides a 15-day free trial for each account, why not try it now?

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This is all about the causes and solutions for Google Drive File Stream not syncing on Mac and Windows. Following the detailed steps will help you solve this problem. However, Google's products will inevitably have various problems, and it will be troublesome to fix them from time to time. Please don’t forget to use the free cloud backup service - CBackupper to back up and manage your Google Drive, it can help you quickly and easily solve your cloud storage errors, and you can use the CBackupper client if you want to avoid the Google Drive File Stream not working issue thoroughly.