By Ailsa twitter/ Last Updated March 26, 2022

Why Do You Need Cloud Backup?

  • Are you afraid of accidentally losing the data stored on your hard drive?
  • Are you anxious that there is not enough space locally for backup?
  • Are you panicked that you have lost all local backups due to local accidents?
  • Backup all your data to the cloud offsite, never lose data and recover them from any PC.

Eliminate all your concerns with the Best Cloud Backup service - CBackup

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My Dropbox is Full Problem

“Hi, all. I got the ‘Your dropbox is full’ message. I uninstalled the Dropbox app, checked the hard drive and restarted the computer, but to no avail. I don’t want to upgrade. Now, I cannot sync additional files. Please help.”

Your Dropbox is Full

If you see the Your Dropbox is full message, which means that you have ran out of the storage space of your Dropbox account and the sync will stop as well. Don’t worry, here are 5 solutions provided in the following words, just take it for reference.

Way 1. Upgrade Dropbox Account

Upgrading Dropbox account is reliable way to get more Dropbox space and solve Dropbox is full problem, but you have to pay for it. When you got the Dropbox is full message, and you will find that Dropbox icon in system tray will become with a red cross like this:

Dropbox is Full Icon

Steps to upgrade your Dropbox account to Dropbox Plus or other plans:

1. Click the dropbox icon with the red cross, and you will find it shows like this:

Your Dropbox is Full Window

2. Press Upgrade hyperlink or button to upgrade Dropbox to release the storage limit.

3. Choose the Dropbox plan to upgrade.

Way 2. Store Files and Folders on External Hard Drive

If there is no files and folders you want to delete, it’s better to store some files and folders to local computer or external hard drive. Then remove these files and folders from Dropbox account. Now, the Your Dropbox is full message will be fixed. You have to keep it safe just in case of data loss and this way is not the best.

Way 3. Delete Files for Dropbox Account

There are different ways to remove files from Dropbox account to free up space if Dropbox is full.

Remove or delete files from

1. Log in your Dropbox account.

2. Click All Files at the left side, and tick all the files and folders that you want to delete, then press Delete button and confirm Delete.

Delete Files From

3. (Optional) Go to Deleted Files, tick the files and folders that you prefer to permanently delete, and choose Permanantly Delete. Please note that all the files and folder you permanently deleted cannot be restored.

Permanently Delete

Delete Files from Dropbox App

1. Click Dropbox icon in system tray, select Open Dropbox Folder.

2. At the Dropbox tab, select the files and folders you want to remove from Dropbox and right click, opt Delete.

Delete Files Dropbox App

Remove Files from Dropbox Mobile App

1. Open the Dropbox mobile app.

2. Tap the  or (vertical ellipsis or ellipsis) next to the file or folder you’d like to delete.

3. Tap Delete.

However, you might find the Dropbox full even after deleting files, how to deal with “Dropbox is full but I deleted files” situation? Here are some tips:

  • If you deleted files on the Dropbox desktop app, it may take a bit of time to update online.

  • Remove shared folder from your Dropbox account if you have(just like delete files from, because the shared folder will occupy the Dropbox space.

Way 4. Sync Dropbox to Another Cloud via CBackup

As a matter of fact, there is another free way to fix your Dropbox is full problem - sync Dropbox to Google Drive, Dropbox, OneDrive, or other clouds via the free cloud backup service - CBackup. And there is no need to delete files and folders, which makes things easier.


Here are the steps of syncing Dropbox to Google Drive for example to fix Dropbox is full error message:

1. Please download and install CBackup desktop app, and then create a CBackup account, then sign in CBackup desktop app.

Download CBackup Win 11/10/8.1/8/7/XP
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Sign Up

2. Click My Storage on the left side, and select Add Cloud button, choose Dropbox, and hit Add. And follow the instructions to add Dropbox account. And you could add another cloud.

Add Cloud

3. Select Sync Tasks > New Task.

Create Sync Task

4. Rename the Task Name to differ from others, click Add Source to select Dropbox. And then hit Add Destination to choose Google Drive.

Add Source And Destination

Tip: you could sync Dropbox folder as well.

5. Click Settings at the bottom right corner, uncheck the Sync the deletions in source directory to destination option at the Other tab, click OK.

Sync Settings

★Tips: There are some other features you could set up in Settings:
Schedule enables you to sync files on a regular basis, like daily, weekly, monthly, or one time only.
Email Notification will send you the email alert after the backup finished especially useful when you are not in front of your computer.
File Filter will help you include or exclude the file types as you like.

6. Press Start Sync to sync Dropbox to Google Drive.

Sync Dropbox to Google Drive

Now, you could delete all Dropbox files and folders to solve Dropbox is full message. And the deletion will not reflect on Google Drive.

CBackup provides you desktop app for you to automatically backup computer to cloud, just take it a shot:

Way 5. Increase Dropbox Space for Free

Except for the above 4 solutions, There is another easy way to fix Dropbox is full problem, that is merge multiple Dropbox accounts into one huge cloud storage space with CBackup, and then you will get more free Dropbox space to store files and folders. The steps to increase Dropbox storage space are listed below:

1. Please sign in CBackup desktop app, and click My Storage > + Add Cloud, choose Dropbox and click Add, then follow the steps to grant access to CBackup. Then complete the Dropbox information on CBackup.

My Storage Add Cloud

Select Dropbox

2. Repeat the step 1 to add other Dropbox accounts, then click My Storage > + New Cloud > New Combined Cloud.

My Storage New Combined Cloud

3. Modify the Combine Cloud name, tick all Dropbox accounts and click Next.

Tick All Dropbox Accounts

4. Determine the Dropbox order to store files using the triangle icon and hit Combine.

Determine Dropbox Order

Now your Dropbox account has been increased successfully, And now, you could uninstall Dropbox desktop app, and then you will not be bothered by your dropbox is full error message.

Further Reading: Low Disk Space Error Due to Dropbox

Except for your Drobox is full message, and another situation you might meet: Your computer hard drive space is low If you get the following error message:

  • Your startup disk is almost full (on Mac)
  • You are running out of disk space (on Windows)

And it’s emergency to free up space for your hard drive, the last 3 solutions also applicable. Besides, you could use the Selective Sync or Smart Sync to free up space for your computer hard drive.

Free up space with Selective Sync

Selective Sync allows you choose which folders you can store on your local computer from all Dropbox folders. Here are the steps:

Open Dropbox desktop app Preferences. Click Sync tab > Choose folders (Mac) or Selective Sync ... (Windows), then uncheck the folders you want to remove from the hard drive, and then click Update > OK.

Dropbox Selective Sync

Free up space with Smart Sync

Smart sync is a feature of the desktop app to make files online-only, then you could save your hard drive space on your computer.

1. Open File Explorer (Windows) or Finder (Mac).

2. Open the Dropbox folder.

3. Right-click the file or folder you’d like to change to online-only.

4. Hover over Smart Sync.

5. Click Online Only.

Dropbox Smart Sync Online Only

The Epilogue

There are 4 ways to solve Your Dropbox is full message and help you enjoy the Dropbox storage space. And you will get the solutions to fix low disk space while using Dropbox. Follow the instructions to fix and enjoy your life.

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