By Zoey twitter/ Last Updated May 12, 2022

Why Do You Need Cloud Backup?

  • Are you afraid of accidentally losing the data stored on your hard drive?
  • Are you anxious that there is not enough space locally for backup?
  • Are you panicked that you have lost all local backups due to local accidents?
  • Backup all your data to the cloud offsite, never lose data and recover them from any PC.

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Missing Dropbox Folder in Windows 11

“I've installed the desktop version of Dropbox on several laptops and they sync all of the folders and files like the PC version does, however, my main computer is missing folders that are on my other PCs and the website. The folders are selected in ‘selected sync’ but do not appear in my Dropbox folder on this computer. How to do with that?”


Dropbox is popular with a large number of users around the world. Once a user finishes Dropbox download and installs the desktop app, there will be a Dropbox sync folder on the computer. However, many users encounter the “Windows 11 Dropbox a synced folder is missing” problem, which prevents them from using Dropbox smart sync.

What Leads to Folder Missing?

Dropbox users often find different Dropbox issues like Windows 11 Dropbox a synced folder is missing, Dropbox direct download not working, Dropbox right-click menu missing. We conclude some common causes may lead to the Dropbox folder missing. You can check and find the one you may meet.

There may not be access of the owner to the folder.

The disk scanning or backup software may lock the folder.

The folder has not synced on the local computer properly.

The folder may be changed from a shared folder or a linked device.

A network problem may generate the Dropbox error on the user’s computer.

The anti-virus software may identify the folder as harmful so delete the folder.

There is a problem with the hard drive so the server cannot recognize the folder.

How to Fix Dropbox Folder Missing

When you cannot find your Dropbox folder, you can have a try on these methods we conclude.

Solution 1. Check the Internet Connection

A stable and secure internet connection is a prerequisite for Dropbox to work. So first of all, you need to check your computer's internet connection.

You can go to the Windows Settings, Select the Network and Internet > Status > Network Troubleshooter to solve the network connection issue.

Check Network Connection

Solution 2. Restart Dropbox App

It is possible that the Dropbox error is caused by a temporary fault. Therefore, when you encounter Windows 11 Dropbox a synced folder missing, you can try restarting the Dropbox app and see if the folder reappears. You can follow the steps below to restart the Dropbox app:

1. Open the Dropbox app, and select Settings > Quit Dropbox.


2. Restart the Dropbox app, and sign in to your account.

Solution 3. Uninstall and Reinstall Dropbox App

You may have an older version of the Dropbox desktop program installed on your computer. The computer may be running on a system that is not compatible with older versions of Dropbox. This can lead to some Dropbox problems.

Uninstalling and reinstalling Dropbox is probably the most direct and simple way to resolve Dropbox problems. You can follow the steps below to uninstall and reinstall the latest version of Dropbox on your computer:

1. Go to the Start menu and open the Control Panel.

2. Click on Applications > Applications and Features, navigate Dropbox in it and press the Uninstall option.

Uninstall Dropbox

3. Download the latest version of the Dropbox app on the Dropbox website.

Solution 4. Restart the Explorer

Sometimes, there may be bugs in your computer system, which will lead to some Dropbox problems. Thus, restarting the Explorer is a useful method. Read on and restart it with these steps:

1. Press Ctrl + Shift + Esc to open the Task Manager.

2. Find the Windows Explorer and right-click on it to select Restart.

Windows Explorer Restart

3. Then check if your Dropbox folder appears on your computer.

Solution 5. Recover the Missing Folder

If your Dropbox folder is deleted, you can restore it in the Trash Bin of Dropbox. Dropbox will save it for users for a period of time. You can recover or undo the deletion events before the deadline.

If you use Dropbox Basic and Plus accounts, Dropbox will only save the folder for 30 days, while the Dropbox Business account can recover the folder that was deleted in the last 6 months.

Let’s see how to recover the missing folder;

1. Sign in to your Dropbox account.

Login Dropbox

2. Select Files > Deleted files on the left menu.

Deleted Files

3. Find the missing folder. Tick the box next to it and press the Restore.


Tip: Backup to Dropbox via CBackup

If you are always troubled with several Dropbox issues while using it for backup, here we recommend a stable backup software - CBackup. It can help you back up files to Dropbox directly, stably, and for free.

CBackup allows you to add a cloud drive account to it, including Dropbox, OneDrive, Google Drive. Then you can backup files or even backup your computer to Dropbox directly. You don't need to worry about the size of files because there is no file size limit in CBackup. You also don't need to worry about your data security, because CBackup will not read your data. All your files are stored in the cloud drives you trust.

What’s more, CBackup can make your backup tasks auto and easy with the scheduled backup feature. CBackup allows you to select a certain schedule mode to perform backup regularly.

Let’s see the steps to backup to Dropbox with CBackup:

1. Download and set up CBackup app on your computer, then run it.

Download CBackupWin 11/10/8.1/8/7/XP
Secure Download

2. Sign up for a CBackup account and sign into it.

Sign In

3. Select the My Storage section, then click + Add Cloud to add and authorize your Dropbox account.

Add Cloud

4. Click on Backup Tasks > New Task to create a new backup task.

Create Task

5. You can change your Task Name. And click on Add Source to add files you want to back up to Dropbox.

Add Source

6. Select the Add Destination to choose Dropbox as the backup destination and click on Start Backup.

Start Backup

7. Select the Backup Settings, you can set up the scheduled backup which can help you get rid of the frequent and manual file backup. There are 4 different schedule modes for you to pick. you can set up a certain frequency for your backup tasks.

Schedule Specific Time

Note: In the Backup Settings, there are also some other features that can be used. File Filter lets you choose the type of files to backup. You can select Exclude selected file types or Contains the selected file types to pick the files. With this feature, CBackup can make your backup tasks more efficient and save much storage space.

Backup All Files

Final Words

With the methods above, you may find the solution to “Windows 11 Dropbox a synced folder is missing” issue. In addition to the common ways, you can also use the third-party tool - CBackup to backup to Dropbox for free.

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