By Nicky twitter/ Last Updated June 21, 2021

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About Google Sync folder in Windows or Mac

Google Drive cloud storage is one of the most famous cloud storage that has gained massive users around the world. It not only offers a generous 15 GB of free storage space for file storing but also released multiple upload apps to help users upload or access files on different devices including computers, mobile phones, and tablets.

For computer users, Google Drive provides the desktop app called Backup and Sync to help users sync files between the local hard drive and Google Drive automatically. Generally, after downloading and installing, you can set up Google Drive one-way sync or two-way sync task according to your needs with the app.

One-way sync: You can choose the folders on your computer that you want to sync to Google Drive. Once chose, the files in these folders will be synced to Google Drive automatically.

Two-way sync: You can choose if you need to sync the files that already in Google Drive to your local hard drive. Once chose, Google Drive will create a folder called Google Drive folder on your computer. The Google Drive folder on your computer lets you open and edit files.

Besides that, you can also add files to it, they will be synced to your Google Drive account automatically. And the files you added to your Google Drive account on other devices also will be synced to this folder on your computer.

Why Google Drive folder is not syncing sometimes?

Generally, the Google Drive sync folders on your computer can work well. But sometimes, your Google Drive won’t be able to sync with your desktop normally on Windows PC or Mac. Generally, these sync issues can occur due to your internet connection, antivirus software, application bugs, and so on.

Actually, the Google Drive desktop folder not syncing issue is a common issue that many Google Drive may encounter this problem while using Google Drive to sync their desktop files. If you’re having this issue, don’t be panic, there are some common fixes to this sync issue on Windows or Mac.

Common fixes to Google Drive folder not syncing issue

In the following contents, we will introduce some common fixes to the Google Drive folder sync issue with detailed steps. If you meet any other sync issues with Google Drive, you can also try the methods below because they are effective for most Google Drive sync issues.

Fix 1. Check the internet connection

If you find your Google Drive folder does not sync on your computer, the first thing you should do is to check the internet connection. Since Google Drive is online cloud storage, you need a stable and high-speed internet connection whenever you need to backup, sync, access your files with Google Drive. Or, Google Drive will stop working.

Internet Connection

Fix 2. Pause and resume Google Drive

Sometimes, the program may get stuck in the process of running, so you can pause the program and resume running.

Step 1. Just go to the system tray and click the icon of this app.

Step 2. Click the three-dot menu and choose Pause. Next, click the Resume option to check if your files are syncing as expected.

Pause Google

Fix 3. Restart Google Drive

Most problems can be solved by restarting, so you can restart the Google drive program, or you also can restart your device.

Step 1. Exit Google Drive from its system tray icon on the bottom right taskbar.

Quit Google Drive

Step 2. Go to programs/applications in the Start menu and open Google Drive again.

Fix 4. Make sure the folder is checked to sync

As we all know, the Google Drive folder will sync files automatically only if they are selected to sync. So, you should check if you have chosen "Sync everything in my drive" in replace of "sync only these folders". If it's local to cloud sync, you should confirm that all folders that you want to sync are checked in the "My computer" tab.

Step 1. Click the Backup and Sync icon from System Tray. Then click the Menu icon (three-dot) to continue, and choose Preference.

Step 2. In the next window, navigate to the Google Drive tab. Then select Sync my drive to this computer and Sync everything in My Drive on the right panel to continue. Finally, click OK.

Sychronize Folder Settings

Fix 5. Check storage space

If your storage space of your Google Drive is insufficient, your Google Drive folder will stop syncing your files. Therefore, you should check if this is the reason for the Google Drive folder not syncing issue in Windows or Mac.

Step 1. Visit one.google.com/about and log in to your Google account.

Step 2. you will see a picture similar to the one below, which shows how much space you have used (in multiple colors) and available space (in gray).

Google Backup and Sync Storage

Fix 6. Reinstall Google Drive

Whenever there is anything with the previous version of Google Drive you are running, you can try to reinstall it to solve problems.

Step 1. Quit Google Drive. You will do this by opening the icon in the notification area.

Step2. Uninstall Google Drive. Rename your Google Drive folder on your local storage whatever you like.

Uninstall Google Drive

Step 3. Download the latest version of Google Drive and install. Syncing should work now.

Fix 7. Update Google Drive to the latest version

Sometimes, if the version you use is too old, your application will not work normally so that the Google Drive folder cannot sync. So, updating the Google Drive version is also a good way to solve the Google Drive folder not syncing issue on Mac or Windows.

Step 1. On your computer, go to the Backup and Sync download page.

Step 2. Download the latest version for Google Backup and Sync.

Step 3. During the installation process, when asked to replace the current version, click Yes.

Fix 8. Turn off Windows Firewall and disable Antivirus

If you are a Windows user, chances are that Windows Firewall may block Google Drive from working properly. Thus, you can disable Windows Firewall to see if it can back to normal. Similarly, if you are using an antivirus program, you should open settings and check whether Google Drive is whitelisted. If your antivirus program is blocking your Google Drive, turn it off.

Step 1. Press Windows Key + S and enter the firewall. Select Windows Defender Firewall from the list of results.

Step 2. In the left pane, click Turn Windows Defender Firewall on or off.

Step 3. Now select Turn off Windows Defender Firewall (not recommended) and click OK to save changes.

Windows Firewall

Fix 9. Run Google Drive as administrator

According to the feedbacks of some users, they solved this Google Drive problem simply by running the application as an administrator. So, you can try this method with the steps below:

Step 1. Right-click the desktop shortcut of Google Drive and choose Properties to continue.

Step 2. In the pop-up window, go to the Compatibility tab.

Step 3. Then check the option Run as an administrator to continue.

Run As Administratro

Fix 10. Send feedback to Google

Although in most cases, the sync issues with Google Drive can be solved successfully with all the ways above, chances are that all the measures fail sometimes, therefore, you can try to send feedback to Google and ask for help from experts.

Step 1. On your computer, click Backup and Sync.

Step 2. Click More and then Send feedback.

Step 3. Type your feedback. To give Google insight into what is wrong, click, Include system data. Click Submit.

Workarounds to Google Drive folder sync issue

If you still have problems with Google Drive folder sync after trying all the methods above, you might want to try using the web version as a workaround. Or, you can turn to another cloud backup that can back up your files to the cloud automatically without any issues.

1. Use the web version

Step 1. Go to the Google Drive website and sign in to your account.

Step 2. You can upload, download, share, or delete the files according to your need here.

Google Drive Download

2. Use Google Drive alternative

Actually, besides the Google Drive folder not syncing issue, there are also many other Google Drive problems such as Google Drive keeps going offline, Google Drive preview not working, and so on. So, don’t waste time on fixing these errors, turn to a Google Drive alternative like CBackup can help you protect files well without these issues.

CBackup is a professional cloud backup for Windows, which can help you back up files to its secure and stale cloud server called CBackup Cloud. In addition, it offers huge backup space and an abundance of useful features. Why not give it a try?

Step 1. Download and install it on your computer. Run it and sign up.

CBackup Sign Up

Step 2. After logging in, click on the Backup Tasks tab and click on the New Task button.

Create Task

Step 3. Click on Add Source to select the PC files that you want to backup to CBackup Cloud. And choose CBackup Cloud as your backup destination. After selecting, click Start Backup.

Add Source

Summary

The top 10 ways to solve the Google Drive folder not syncing issue in Windows and Mac have been listed in the article above, you can try them one by one until your error disappears. Besides the 10 methods, two useful workarounds also have been introduced, hope you can get help from that.