Solved: WhatsApp Unable to Backup to Google Drive (6 Ways)

This article gives you 6 sufficient ways to solve the “WhatsApp unable to backup to Google Drive” error. Hope you can find the method that suits your problem best.


by Zoey Lasted Updated October 20, 2023

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My WhatsApp Cannot Back up to Google Drive!

“I have used WhatsApp for a long time and there are lots of messages stored in it. To protect the data in WhatsApp, I want to back up them to Google Drive. But it does not work when I set up a backup to Google Drive. Why can't I backup my WhatsApp to Google Drive? What should I do to deal with the 'WhatsApp unable to backup to Google Drive' issue? Does anybody know? Thanks in advance!”

Backup Whatsapp to Google Drive

There are plenty of WhatsApp users in the world. However, during the process of using, they often encounter some problems like "WhatsApp not connecting iPhone" and "WhatsApp backup not showing in Google Drive." Nowadays, some users react that they meet the "WhatsApp Google Drive Backup" error. In fact, this is a common problem and we provide you with its causes and solutions. Please read on to fix it.

Why Is WhatsApp Unable to Backup to Google Drive?

If you want to backup WhatsApp to Google Drive but it does not work, you need to check what is the cause of it. There are several common reasons for WhatsApp can't backup to Google Drive:

Your network connection is not stable.

Your storage space is not enough for backups.

There are too many caches in your WhatsApp.

 You haven't added your Google account to your device.

The data on WhatsApp or Google Drive may be corrupted.

Your WhatsApp or Google Drive applications are not the latest version.

►Tip: After backup, There may be WhatsApp unable to restore backup from Google Drive issues with errors like WhatsApp doesn’t detect a Google Drive backup, it is possible that you have logged in with a different Google account. Or, your chat history is corrupted. You can check your account and make sure there is sufficient storage on your device to restore the backup.

6 Solutions to WhatsApp Cannot Backup to Google Drive

The causes of can't backup WhatsApp to Google Drive are various and we have summarized 6 different aspects of the solution for you. You can try them in turn until your problem is solved.

Fix 1. Check Your Network Connection

Google Drive is a cloud drive software that works based on the Internet and backing up to Google Drive requires a stable and fast network connection. If your internet connection is not stable enough, you may have problems with your backups.

To set up a backup successfully, you’d better connect your device to a stable Wi-Fi connection rather than using a mobile data connection.

Fix 2. Enable a Backup to Google Drive

If you want to back up WhatsApp to Google Drive, first you need to give your Google Drive access to WhatsApp so that it can create a backup on Google Drive. Here is the easy guideline:

1. Open your WhatsApp and tap the three dots icon to go to Settings.

2. Select the Chat > Chat backup.

3. If your Google Account is not here, tap the Google Account to select your account. If your account is here already, you just need to tap it to authorize access to Google Drive.

Permission To Whatsapp

4. After the above, press the BACK UP button.

Fix 3. Clear WhatsApp Caches and Data

After a long period of use, your WhatsApp may accumulate a lot of caches and data. Too many caches and data may disrupt the normal use of the application and may also affect the backup process to Google Drive. Follow these steps to clear WhatsApp caches and data easily:

1. Open your WhatsApp and go to the Settings.

2. Select Apps & notifications > All apps.

3. Select WhatsApp > Storage & cache and Clear cache.

Clear Whatsapp Caches

4. Finally, restart your WhatsApp to set up your backups again.

Fix 4. Update Your Google Drive and WhatsApp

If your application is not the latest version, it may also affect the process of backing up WhatsApp to Google Drive. You can check your software version and follow the steps below to upgrade and update it.

How to Update Google Drive

1. Go to the Play Store (Android) or App Store (iOS).

2. Tap the three-line menu to open My Apps and Games.

3. Find Google Drive and press the UPDATE button to update it to the latest version.

Update Google Drive Android

How to Update WhatsApp

1. Go to the Play Store (Android) or App Store (iOS).

2. Tap the three-line menu to open My Apps and Games.

3. Find WhatsApp and press the UPDATE button to update it to the latest version.

Update Whatsapp

Fix 5. Remove the Backups and Create A New One

If the backup task is failed, you can clear WhatsApp backup from Google Drive, and then create a new one to try again. Here are the detailed steps:

1. Open your Google Drive application, and tag the hamburger menu to click Backups.

2. Delete WhatsApp backup by clicking on the Delete backup option, then close the Google Drive app.

Delete Whatsapp Backup

3. Open the Google Drive application to create a new WhatsApp backup task.

Fix 6. Remove WhatsApp Access to Google Drive and Add Again

WhatsApp not backing up to Google Drive may be caused by the connection between your WhatsApp and Google Drive. So you can remove WhatsApp access to Google Drive and add it again. Here is the guideline to remove WhatsApp access to Google Drive:

1. Go to WhatsApp SettingsAccounts and backup > Accounts.

2. Select the Google Account option > Security.

3. Click on Manage third-party access.

4. Then select WhatsApp Messenger and press the REMOVE ACCESS button.

Remove Whatsapp Access

Tip: How to Get Larger Google Backup Space for Free

We all know that storage space is very important for backup tasks. If you don't have enough storage space on your Google Drive, then you won't be able to successfully backup WhatsApp to Google Drive anyway.

However, Google Drive only offers 15GB of free cloud storage and the 15GB is shared with other Google Apps. If you choose to use Google Drive to back up your data, the free space will be used up very quickly. If you don't want to pay for a subscription plan, we highly recommend a professional cloud backup software - CBackup.

CBackup is a reliable cloud backup service, providing a wonderful feature called Combined Cloud Storage for free. With such a useful feature, you can add as many Google Drive accounts as you have to CBackup, and then merge these accounts on one interface. And you can set up backup tasks to this Combined Cloud directly to enjoy the unlimited Google backup space.

Let’s see how to combine multiple Googe Drive cloud storage into one with CBackup:

1. Download CBackup, sign up for a new account, and log into it.

Download CBackupWin 11/10/8.1/8/7/XP
Secure Download

2. Click on the Storage button. Select Google Drive and click on Authorize Now. You can add as many accounts as you have.

Select Google Drive

4. Click on the Storage tab, and press the + Add Combined Cloud.

Add Combined Cloud1

5. Check the Google cloud storage accounts that you want to merge, and then click on Next. Determine the backup order for these Google accounts, then hit Combine.

Combine Google Drive

6. After the above, there will be a Combined Cloud in your clouds list. You can select the Combined Cloud as a backup destination to use the huge Google backup space.

Select Combined Cloud

And you might be interested in these comprehensive features with CBackup:
Backup files to Google Drive, Dropbox, OneDrive, CBackup Cloud, and even the combined cloud easily.
Perform cloud to cloud sync, which allows you to migrate files from one Google Drive account to another directly and quickly.
Backup files from one cloud to another to prevent data loss and restore data quickly once the data gets corrupted or lost.

Final Words

If you read this article to fix the "WhatsApp unable to backup to Google Drive" issue, I believe you have found a suitable solution. When the Google Cloud storage is not enough, don’t forget to use CBackup to enjoy free larger backup space!

Zoey · Editor
Zoey works as an English editor of CBackup. She provides tech information about cloud backup, cloud sync and some other cloud services as well. She hopes that her articles will be greatly helpful for users. She is fond of music, film, and photography.