By Zoey twitter/ Last Updated January 31, 2023

Why Do You Need Cloud Backup?

  • Are you afraid of accidentally losing the data stored on your hard drive?
  • Are you anxious that there is not enough space locally for backup?
  • Are you panicked that you have lost all local backups due to local accidents?
  • Backup all your data to the cloud offsite, never lose data and recover them from any PC.

Eliminate all your concerns with the Best Cloud Backup service - CBackup

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About WhatsApp

WhatsApp is a message and video app provided by Facebook. It is widely used by billions of people over the world. It helps you keep in touch with your friends and family easily. And WhatsApp does not need subscription fees.

Whatsapp Logo

I Can’t See WhatsApp Backup on Google Drive!

“I just created a backup of my WhatsApp chats, but I can't see the files in my Google Drive. WhatsApp says the last Google Drive backup was just a few minutes ago, so I have no reason to believe it failed. Is this normal?”

Since WhatsApp has become an important communication application, many users have the need to back up WhatsApp to Google Drive. You may encounter such an issue that “I can’t see WhatsApp backup on Google Drive”. Don’t worry. Here we prepare some solutions for you. Read on to find your way.

How to Find WhatsApp Backup in Google Drive

It’s known that WhatsApp backups are saved in Google Drive, but Google Drive stores them in a hidden folder so that it is difficult to find them. Now let’s see how to find WhatsApp backup in Google Drive.

Way 1. Via App Management

Follow these steps to find your WhatsApp backup via app management:

Step 1. Go to Google Drive with your browser. Click on the Setting button on the top right.

Google Drive Setting

Step 2. Then select the Manage apps on the left.

Manage Apps

Step 3. Then you will see the list of apps that have connected to your Google Drive. Find the WhatsApp Messenger and make sure it has access to your Google Drive.

Whatsapp Messenger

Way 2. Via Backups

Follow these steps to find your WhatsApp backup via backups:

Step 1. Go to Google Drive with your browser. Click on the Setting button on the top right.

Google Drive Setting

Step 2. Click on View items taking up space and you will see how much storage you have.

Taking Up Storage

Step 3. Click on the Storage button on the left menu and then go to Backups.

Google Drive Storage

Step 4. Here you can find your WhatsApp backup files. Click on it and make sure it is ON.

Whatsapp Backup

How to fix the “WhatsApp Backup Not Showing in Google Drive” Issue

If you still cannot find your WhatsApp backup in Google Drive after the check above, here are 2 solutions to fix this issue.

Way 1. Reinstall Your WhatsApp and Restart Your Phone

Most problems can get solved in this way. It can deal with the credentials and synchronization with Google Drive. Besides, it can refresh your RAM memory so that your transfer will get faster. This way can solve both of the issues caused by these two reasons.

Uninstall Whatsapp

Way 2. No Video Selected for Backup

As we all know, videos take up too much space than other files, which will affect the process of backup under the slow network connection or insufficient memory devices. If you have difficulty in backup, you can exclude videos from backup to ensure the normal backup process.

Exclude Video

How to Backup WhatsApp to Google Drive

Then let’s see how to backup WhatsApp to Google Drive on different mobile devices:

On Android

You can choose to back up WhatsApp data manually or regularly on your Android phone.

Backup to Google Drive Manually:

Step 1. Open WhatsApp app.

Step 2. Select More options > Settings > Chats > Chat backup > BACK UP.

Backup On Android

Backup to Google Drive regularly:

Step 1. Open WhatsApp app.

Step 2. Select More options > Settings > Chats > Chat backup > Back up to Google Drive.

Step 3. Choose a backup frequency instead of Never.

Google Drive Settings

Step 4. Choose the Google account you want to back up your WhatsApp data to.

Step 5. Select Back up to start the backup task.

On iOS

WhatsApp on iOS only lets you back up your data to iCloud. You cannot back up your WhatsApp to Google Drive directly on iOS. Here we provide a way to back up your WhatsApp to Google Drive on iOS indirectly.

Step 1. Open your WhatsApp app, and select Settings.

Step 2. Find the Chats and proceed to it. Turn on the Save to Camera Roll option.

Save To Camera Roll

Step 3. Open your Google Drive app, and select Settings > Backup.

Google Drive App Backup

Step 4. Turn on auto backup in photos. Click on START BACKUP on the Backup Page. Then your photos and videos will be backed up to your Google Drive.

Backup To Google Photos

Bonus Tip: How to Get More Google Drive Backup Space for Free

If you need to set up backups from WhatsApp to Google Drive, enough storage is necessary for you. But it is known that Google Drive only provides 15GB of free storage which is shared with Google Photos, Gmail, and Google Docs. You will run out of it in a short time and have to pay for the subscription plans.

If you need more backup space for free, here we recommend you with a free way to get more Google Drive backup space with CBackup. It is a professional cloud backup service. One of its main features is combine cloud storage. With this feature, you can combine several free Google Drive accounts together to get a bigger backup space to back up your data in WhatsApp and other applications.

What’s more, CBackup also provides the function to back up to public cloud drives like OneDrive, Dropbox, and Google Drive. If you need to set up Google Drive automatic backup on your devices, CBackup can help you auto back up regularly with its Schedule feature.

Follow the steps to get more free Google Drive backup space:

Step 1. Download and install the CBackup desktop app and run it.

Download CBackupWin 11/10/8.1/8/7/XP
Secure Download

Step 2. Create a new CBackup account and log in.

Sign In

Step 3. Click on Storage. Select Google Drive and click Authorize Now. Grant authority to CBackup, then you can add as many accounts as you have.

Add Cloud

Step 4. Click the Storage tab > + Add Combined Cloud.

My Storage New Combined Cloud

Step 5. Tick the Google Drive accounts that you want to combine, then click on Next.

Combine Google Drive

Step 6. After the above, a Combined Cloud will appear in your clouds list. You can select the Combined Cloud as your backup destination.

Add Combined Cloud5

Step 7. Select Backup > Backup PC to Combined Cloud to create a backup task.

Create New Task In Cbackup App

Step 8. Select files under Source. And then click the Start Backup to backup files to Combined Cloud.

Start Combined Cloud Backup


This article shows the right ways to solve the “WhatsApp backup not showing in Google Drive” issue. Generally, the listed ways can solve your problem. If you have the need for a larger backup space, CBackup is a great choice for you!

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