Fix OneDrive Not Syncing Documents Folder in 5 Easy Ways

How to fix the problem of OneDrive not syncing Documents folder? This article provides you with 5 simple methods that can help you easily solve this problem.


by Jonna Lasted Updated March 17, 2023

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How do I get my documents folder to sync with OneDrive?


I store many important files in my Documents folder and have it set to sync to OneDrive. The problem is that the files in the folder don't seem to be uploaded to OneDrive. Why are My Documents not syncing with OneDrive? How to fix OneDrive not syncing Documents folder?

OneDrive, a cloud storage tool provided by Microsoft, has been made available in Windows 8.1, Windows 10, and Windows 11, the trouble of downloading and installing, and its synchronization feature makes it easy to sync files between devices.


However, sometimes there are various problems with OneDrive synchronization, such as OneDrive not syncing between devices, OneDrive not syncing certain folders/files, OneDrive always showing syncing, etc. In this article, our topic is how to solve OneDrive Documents folder not syncing. Usually, OneDrive doesn't sync files or folders because the files or folders are not added to OneDrive sync, OneDrive storage space is insufficient, OneDrive program issues, etc.

Part 1. How to Solve OneDrive Not Syncing Documents Folder

To fix the “OneDrive not syncing My Documents folder” issue, you can try the following solutions.

Way 1. Reconfigure Documents Folder Backup to OneDrive

Although OneDrive provides the option to automatically back up Desktop, Documents, and Pictures folders, some users may not have set OneDrive to sync Documents. You can check whether you have added the Documents Folder to OneDrive sync by the following steps.

Step 1. Right-click the OneDrive icon in the lower right corner of the desktop, click Help & Settings, and choose Settings.

Step 2. In the Backup section, tap Manage Backup, and check if you have checked Documents on the Back up your folders Screen.

Manage Backup Min

Step 3. If not, tick it and click Start Backup to save Documents folder to OneDrive. You can also check Desktop to sync Desktop to OneDrive.

Folder Backup

Way 2. Check your OneDrive Storage

When your OneDrive storage is full, some folders may fail to sync. What's more, you can check whether your computer has enough available storage space. When the local space is insufficient, OneDrive may also fail to sync files as well.

If your OneDrive storage is run out, you can go to the OneDrive Manage Storage page to Empty recycle bin or upgrade your plan to increase OneDrive storage.

OneDrive Manage Storage

Way 3. Reconnect OneDrive

If you have set up to sync Documents folder to OneDrive correctly and there is enough storage space on Drive, there may be a problem with the OneDrive connection. Please try to reconnect OneDrive to your computer.

Right-click the OneDrive icon, go to OneDrive Settings, select Accounts, and hit Unlink this PC. Then, try to log into OneDrive again and see if the Document not syncing to OneDrive problem is solved.

OneDrive Unlink This PC

Way 4. Reset OneDrive

Resetting OneDrive can also help you fix issues related to OneDrive syncing. But please note that it will erase all the settings you have made to the OneDrive software.

Step 1. Hold down the Windows key and press R on your keyboard to open the Run command window.

Step 2. Paste the command into it and press Enter.


Run Reset Command

Step 3. Relaunch the OneDrive program and check if OneDrive not syncing Documents folder is resolved.

Way 5. Better Way to Sync Documents Folder to OneDrive Automatically

If the above solutions can not help you solve folders/files not syncing with OneDrive, you can turn to CBackup, a file sync and backup software, to solve the problem.

Specifically designed for Windows users, CBackup can easily help you sync files or folders from different locations to OneDrive. In addition to user folders such as Documents, Desktop, Pictures, etc., you can also sync private files, videos, and even hard drives to OneDrive.

✨You can use scheduled tasks to automatically sync files to OneDrive daily/weekly/monthly without worrying about forgetting to sync.
✨You can also use File Filter to exclude files that do not need to be synchronized in a folder.
✨It supports syncing local hard drives, folders/files and external hard drives to OneDrive.
✨In addition to OneDrive, you can also sync files or hard drive to Google Drive, Dropbox and more clouds.

How to sync all documents to OneDrive with the help of CBackup? You can install it on your computer and proceed with the following guides.

Download CBackupWin 11/10/8.1/8/7/XP
Secure Download

Step 1. Sign up for a CBackup account and sign in to the CBackup desktop client.

Step 2. Head to the Storage tab, select OneDrive, and click Authorize Now. Then, sign in to your OneDrive account to add it to CBackup.

Select OneDrive

You can repeat the cloud-adding step to connect all your cloud accounts to CBackup. Then, you can manage them easily and conveniently.
CBackup is based on the OAuth system, which can maximize the privacy of your data.

Step 3. Choose the Sync tab and select the Sync PC to Public Cloud button.

Choose PC To Public Cloud

Step 4. Choose the Documents folder as the sync source, and specify a OneDrive folder as the sync destination.

Sync Documents To OneDrive

Step 5. Click Settings > Scheduler to run OneDrive auto sync. After that, tap Start Sync to fix OneDrive not syncing Documents folder effortlessly.

One Time Only

In addition to synchronizing local files, CBackup also supports syncing cloud files. For example, you can sync OneDrive to Google Drive, Dropbox and other clouds.
If your OneDrive storage space is going to run out, you can also combine multiple accounts to get OneDrive 1TB free storage or more.
You can also consider backing up your computer to CBackup Cloud, with 10GB of free backup space.

Part 2. How to Stop OneDrive from Syncing Documents Folder

If the Documents folder is filling up your OneDrive cloud storage or for any other reason you want to stop syncing Documents folder, you can simply remove it from your OneDrive backup.

Step 1. Go to the OneDrive Manage Backup page.

Step 2. Hit the Stop protecting under Documents and confirm it. Then, you can stop syncing Documents folder to the cloud.

Stop Protect Folder


That's all about how to solve OneDrive not syncing Documents folder. If you have tried all methods and still cannot fix the problem, please use CBackup to synchronize Documents folder to OneDrive. You can easily and automatically sync folders to OneDrive with just a few clicks.

In addition, when your OneDrive storage space is not enough, it can also help you combine multiple accounts to get more OneDrive storage space for free. Please download it and experience these features!

Jonna · Editor
Jonna becomes a professional in the areas of cloud backup and restoration, data protection, etc. after years of learning and researching. She maintains a keen eye for the latest technology trends, ensuring that the information provided is always in step with industry developments.

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