By Kelsey twitter/ Last Updated July 8, 2021

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Help! My Dropbox is syncing slow!

“Hi, I use Dropbox for work files. I have about 500GB stored and about 100GB synced to my laptop. Whenever my colleague adds something to our shared folder it takes over 30min for like 50 files of 0,1MB each to sync to my laptop, using the Dropbox application.

Both my internet and laptop are pretty high-end. I tried checking all my security settings, nothing wrong. Does anyone know how Dropbox syncing slow be fixed?”

Why is Dropbox syncing so slow?

Dropbox is a web-based file cloud storage and sync service. Its excellent sync function allows users to keep their files up to date on computers, mobile phones, and tablets. And as long as you edit the document through Dropbox on one device, these changes will be synced, and you can access the latest version of the file on other devices.

Dropbox

However, as users become more and more dependent on the sync function, many users also report that Dropbox takes forever to sync. Why is Dropbox stuck syncing? As an Internet hosting service, the reasons for the Dropbox sync very slow usually have the following points:

  • Dropbox has limited bandwidth. To avoid infecting the Internet connection, Dropbox will limit its sync speed by default.

  • There is a problem with the Internet connection, which affects the speed of Dropbox.

  • The firewall or antivirus software on the computer may prevent the normal operation of Dropbox.

  • The Dropbox application itself or the Dropbox server malfunctioned, causing the Dropbox sync to get stuck.

7 solutions for Dropbox slow to sync

If you are looking for a solution to Dropbox slow to sync, the following methods are all effective to fix the problem, and you can start to solve it according to the detailed steps.

Way 1. Check your internet connection

Dropbox smart sync slow may be caused by an unstable network connection because Dropbox is an online cloud storage and sync service. You can check the network connection from the following aspects:

  • If the Wi-Fi network signal you are using is weak, try to restart the wireless router or connect to another Wi-Fi network.

  • If there is a problem with your network, go to Settings > Network & Internet > Network troubleshooter to fix the connection error.

Network Troubleshooter

Way 2. Restart Dropbox process

Step 1. Press the Ctrl + Shift + Esc key to quickly open the Task Manager of the computer.

Step 2. Right-click all the options of Dropbox under the Processes tab, and then click End task.

Task Manager

Step 3. Try restarting your computer, and then restarting the Dropbox app from the desktop. The slow process may return to normal.

Way 3. Disable your Windows Firewall

Step 1.Press the Win + I key to open the Settings window.

Step 2. Go to Update & Security > Windows Defender > Open Windows Defender Security Center > Firewall & network protection, click the Allow an app through firewall option.

Allow An App Through Firewall

Step 3. Find Dropbox in the Allowed apps and features list. Make sure to check both the Private and Public boxes, and then click OK to confirm the changes.

Allow App

Way 4. Pause your antivirus protection

Step 1.Press the Win + I key to open the Settings window.

Step 2. Go to Update & Security > Windows Security > Virus & threat protection > Manage settings/ Virus & threat protection settings.

Virus Threat Protection Manage Settings

Step 3. Then switch the Real-time protection switch to Off.

Disable Windows Defender Antivirus

Way 5. Clear Dropbox apps cache and data

We suggest that you can increase the frequency of clearing the application cache and data. Excessive accumulation of these data may cause Dropbox syncing slow.

On Android:

Step 1. Go to Settings, then click App\Apps Manager, and find Dropbox in the list.

Step 2. Enter the Dropbox info window, select Clear cache, and click OK to confirm.

Dropbox Clear Andriod Data

On Computer:

Step 1. Navigate to the File Explorer\Finder, then go to the following path: ~/Dropbox/.dropbox.cache to check the cache files.

Dropbox Cache Folder

Note: If you are a Windows user, you can go to C:\Program Files\Dropbox to find the cache file. If you are a Mac user, you can find the cache file in the Finder.

Step 2. Remove all unnecessary files from this folder.

Way 6. Reinstall Dropbox application

Dropbox takes forever to sync may be caused by some internal problems in the client. Uninstalling and reinstalling the app can effectively solve this type of error. Uninstalling the Dropbox app will not delete the files already stored in your account, and you don't need to worry about data loss caused by this operation.

Step 1. Open the control panel of the computer and enter Uninstall a program in the search bar.

Step 2. Alternatively, under Settings, go to Apps > Apps & features.

Step 3. Find Dropbox in the list, right-click the option and select Uninstall.

Uninstall Dropbox

Way 7. Restart your device

Generally speaking, restarting the device can solve most of the Dropbox sync problems. If your Dropbox sync has been slow, you can try to restart your computer or mobile phone, and then check whether the Dropbox sync is very slow error is solved.

Bonus tip: Using free Dropbox alternative to protect your PC

The problems of Dropbox may not be easily solved. Every Dropbox strike requires users to spend more time repairing, which will reduce learning and work efficiency. A better way to protect computer data is to use CBackup, an alternative to the Dropbox app, to back up desktop files to Dropbox.

CBackup Main Page

CBackup is a professional cloud backup service. You can use it to back up files on your Windows PC to your Dropbox account, as well as the huge cloud space it provides for each user. Using CBackup is a more stable and safe way to perform PC cloud backup, and you can have more cloud backup space. Now follow the steps below to use this simple tool for free.

Step 1. Download and install the CBackup software for free, and create an account to log in with the registered account.

Step 2. Go to the My Storage tab, click the plus icon, and select Add Cloud > Dropbox > Add. You need to enter the Dropbox account information to authorize it to CBackup.

Add Cloud

Select Dropbox

Note: You can follow the same operation to add all cloud drive accounts with free storage, and then go to My Storage > +> New Combined Cloud. You can connect multiple cloud drives and combine their storage to get 100GB free cloud storage and even more.

Step 3. Go to Backup Tasks > New Task to backup files to Dropbox.

Create Task

Step 4. You can change the Task Name to make it easier to distinguish. Click Add Source, select the needed PC files to the cloud, then click Add Destination, and select Dropbox as the backup destination under Single Cloud.

Add Source

Select Destination Single Cloud

Step 5. After selecting, click Start Backup to avoid the Dropbox syncing and backing up slow.

Start Backup

Conclusion

The 7 most common and effective methods to solve the Dropbox syncing slow problem have been shown in the above content. You can try these methods by following the detailed steps. In fact, although Dropbox is a widely used file storage tool, more and more users report that Dropbox has errors and the program is not stable.

In this case, you'd better use CBackup to back up data to your Dropbox account and the free cloud space it provides. This process is not only safer and more stable but also helps you back up more data for free.