By Jonna twitter/ Last Updated May 31, 2023

Why Do You Need Cloud Backup?

  • Are you afraid of accidentally losing the data stored on your hard drive?
  • Are you anxious that there is not enough space locally for backup?
  • Are you panicked that you have lost all local backups due to local accidents?
  • Backup all your data to the cloud offsite, never lose data and recover them from any PC.

Eliminate all your concerns with the Best Cloud Backup service - CBackup

Get Started

How do I retrieve my backed up photos?

Generally, backing up photos to Google means backing up photos to Google Photos, the online cloud storage for photos and videos. With it, you can keep your photos and videos in the cloud securely and can access them on any device, in any location. In addition, it also offers an easier way to share the photos or videos that you uploaded to the cloud with friends and family.

Although photos in Google Photos are quite safe and Google Photos offers a great way to help you keep all files orderly, some users also find Google Photos lost Photos because some photos look like they disappeared for unknown reasons sometimes.

If you find your photos or videos are “missing” in Google Photos, don’t be panic, chances are that you may accidentally delete the photo or video. Generally, Google keeps deleted files in the trash for 60 days before they're gone forever and allows you to retrieve them. If you don’t know how to retrieve backup photos from Google Account, you can read on to learn the detailed information.

How to retrieve Google backup photos on computer?

To help users upload photos to Google Photos easily and access or download the backed up Google Photos at any time, Google provides users with a user-friendly web app. You can use the web app to upload, access, or download files as long as you have a Google account and a stable internet connection.

If you need to retrieve Google backup photos on computer, you can also rely on this web app. The step-by-step instructions below will show you how to retrieve backed up Google photos on computer, please check:

Step 1. Go to the Google Photos website and sign in to the Google account where the images were stored.

Google Photos Main Page

Step 2. Open Google Photos Trash by clicking the Trash option in the menu on the left-hand side of the screen.

Google Photos Trash

Step 3. Find the photos or videos you want to restore and click the small checkmark within the circle in the top left of each one.

Step 4. Select the Restore link in the top-right corner of the screen.


How to retrieve Google backup photos on iPhone or Android?

Besides the web app, Google also offers a mobile app for phones or tablets that allows you to retrieve google backup photos on iPhone or Android with ease. If you wonder how to retrieve google backup photos on iPhone or Android, you can follow the steps below:

Step 1. Open the Google Photos app and tap the horizontal bar menu on the top-left side of the screen.

Step 2. Select Trash.

Step 3. If you're on Android, tap the Restore link on the top-right side of the screen. If you're on iOS, tap Select.

Step 4. A transparent circle appears on the top-left side of each photo in the trash bin. Tap each one you want to restore.

Step 5. Once all the photos are selected, tap Restore at the bottom of the screen.

Retrieve From Andriod

Bonus tips: what to do if the photo is not in the trash?

If the backed up Google photos not showing up but you can’t see the photo or video you are seeking in the trash, you can also check the tips in the following contents to find and recover your photos.

Tip 1: Check your account

Sometimes, users may have multiple Google Drive accounts and photos may look like they disappeared because you’re in a different account. Therefore, you’d better check your account and make sure the account you logged in is the account that you backed up photos to. If not, sign out and then sign in with the correct account.

Tip 2. Find the photo in Archive

There is a feature called Archive in Google Photos that enabling images to be hidden from the Photos view. Note that they are not deleted. If you’re looking for a photo you don’t usually look at, you might have archived it. Learn about your archive.

Step 1. Go to the Google Photos website and sign in to the Google account.

Step 2. Click the Archive option in the menu on the left-hand side of the screen and check if there are photos or videos you want to restore.


Tip 3. Find items from other apps & devices

As we all know, photos and videos that are fewer than 30 days old may be retained on your device. They’ll still be backed up in your Google Photos library. Therefore, if you can’t find photos or videos from other apps or devices, check your device folders, your files may be in your device folders.

Step 1. On your phone or tablet, open the Google Photos app.

Step 2. At the bottom, tap Library.

Step 3. Under Photos on device, check your device folders.

Tip 5. Ask the Google Photos Community for more help

Most Google users may know the Google Photos Community. If you have any problem when using Google Photos, you can go to the Google Photos Community, describe your situation and commit, you may receive a useful answer that can help you solve the problem successfully.


The contents above show how to retrieve Google Backup photos on both computer and phone. And if you can’t restore photos and videos from trash successfully, you can also follow the useful tips to find and restore your photos.

If files in Google Photos are still go missing or you find Google Photos not backing up, you can also consider replacing Google Photos with a professional cloud service such as CBackup. This cloud service allows you to backup files including photos and videos from Windows PCs to the cloud safely and easily. What’s more, it has a secure and large backup space, why not give it a try?

Download CBackup Win 11/10/8.1/8/7/XP
Secure Download

Sign In

Get Unlimited Cloud Storage for Free to Protect Files with CBackup

Learn More