By Nicky / Last Updated December 28, 2020


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User Case: Google Drive Access Denied to My Own File

“I receive the 'access denied you need permission‘ message when I tried to download my own files from my own Google Drive. Before this, it has been working well. I have been trying through Chrome and Safari, but the result is the same. I have no idea about this problem, can you give me some suggestions? Thanks!”

Google Drive Access Denied

How to Fix “Google Drive Access Denied” Error?

Actually, although Google Drive has hundreds of millions of users and the cloud storage is very reliable for the most part, errors like "Google Drive stopped working", "Google Drive access denied" do occur. Google Drive file access denied is a common issue and many users have found that Google Docs access denied. In the following contents, you will learn five step-by-step ways to solve the issue and access your Google Drive account. But if you need to access your files urgently, you can use a Google Drive client alternative tool - CBackupper to access your files on Google Drive quickly.

Way 1. Check the Status of Google Drive

If Google Drive is down, then you may not be able to access your account. So, you need to check the status of Google Drive firstly, and most of the Google services are in G Suite Status Dashboard. Make sure they are all green.


Way 2. Try New Web Browser or Device

There are instances that the error message “Google Drive Access Denied” can be solved when you make use of a different web browser or device. What you need to do is for you to try logging in your Google Drive account on an alternative browser, such as switching to Chrome or Internet Explorer, or try logging in and accessing your account on a different device, such as a mobile or tablet.

Way 3. Clean Cookies and Caches

Cookies and caches on your internet browser can cause formatting and loading problems on your computer. So, you should get your cookies and cache cleaned up on your browser on a regular basis. This is also one way for you to be able to access your Google Drive. Here is how to do this on your browser.

1. Click the symbol at the top right of the screen and select More Tools.

2. Choose Clear browsing data and then select All time.

3. Select Cached images and files and Cookies and other site data, then click Clear data.

Clear Browsing Data

Way 4. Try to Use Incognito or InPrivate Mode

According to feedbacks from some Google Drive users, the incognito or InPrivate mode will allow you to be able to browse without having your activity being remembered, which is also one way for you to be able to fix the problem that you access to Google Drive denied. Here’s how you open Incognito mode on Google Chrome.

1. At the top right-hand corner, click the More button (three dots) and then choose to open in New Incognito Window.

Incognito Mode

2. Go ahead and log in to your Google Drive. Try it and see if it works.

Way 5. Disabling Any Google Extensions

One of the other working solutions to this matter has been to disable any extensions that may be running in the background of your Chrome browser. Having many extensions running can interfere with Google Drive and then disables access to the Google Drive content you’re trying to access.

To disable any extension here are the steps:

1. Copy-paste the following link into your navigation bar: chrome://extensions then proceed.


2. Now that you’re on the Extensions page, simply either uncheck the Enabled box to disable the Chrome extension or click the trash button to remove any extension.

Way 6. Sign Out Other Google Accounts That You Have

If the user signed into multiple Google accounts at the same time on the device, the system may get confused about whether to allow you in using any of the accounts you are signed into. Once that you have encountered the Google Drive permission error when you are signing in using multiple accounts, please sign out all of them and then sign back into the account you need.

Access Google Drive Files from Another Way

Obviously, just like any other cloud storage, Google Drive also has some troubles. And it will take you a long time to get the way on how you can fix errors like “Google Drive access denied”. If your Google Drive can’t work normally and you urgently need your documents can use a reliable tool called CBackupper to access your files on Google Drive without annoying errors.

CBackupper is a free online backup service that allows you to add and manage multiple cloud storage accounts like Dropbox, OneDrive, and Google Drive on its interface. You can follow the steps below to try CBackupper for free.

1. Create a CBackupper account freely and get started to sign in.

Sign Up

2. Add and authorize your Dropbox account under the “Clouds” tab. Choose the Google Drive icon and click “OK”. Then follow the instructions to go to the Google Drive website to grant access to CBackupper.

Add Google Drive

3. After adding, you can transfer files on Google Drive to other cloud drives via CBackupper and check your files on another cloud storage easily. You can click “Tasks” to create a backup task.

Create Task

Tip: Besides the free web version that CBackupper offers for the cloud to cloud backup, CBackupper also has a PC client that is designed for Windows PC cloud backup, which offers a 15-day free trial with 1000 GB of backup space. If you are tired of handling the Google Drive problems and want to protect your PC files in an easier way, you can try CBackupper.

Sign In

Final Words

Methods to fix the “Google Drive access denied” error has been listed above, you can try these fixes one by one until your problem get solved. No matter you cannot fix the error successfully or you want to get rid of these client errors anymore, you can use CBackupper as the best Google Drive alternative to protect your PC files in an easier way.